Camp Australia Undertaking Notice

In 2019 Camp Australia undertook a review of its payroll systems and processes and determined that it contravened the Fair Work Act 2009 (Cth) by failing to pay some employees in accordance with the provisions of the Children’s Services Award 2010 (the Award).


On 20 December 2019, Camp Australia self-reported to the Fair Work Ombudsman (FWO) that contraventions of the Award had occurred and:


a) consequently a number of employees had been underpaid; and
b) Camp Australia has back-paid and apologised to affected employees.


Camp Australia has now entered into an Enforceable Undertaking with the FWO to ensure its ongoing compliance with Commonwealth workplace laws. Camp Australia will, as a result of the Enforceable Undertaking, commit to undertake a number of activities to ensure its ongoing compliance such as conducting two independent audits, maintaining a hotline whereby employees can make enquiries about their entitlements and ensuring relevant training is provided to relevant employees.


Camp Australia expresses its sincerest regrets and apologises for these contraventions.


If you worked for Camp Australia and have queries or questions relating to your employment, please contact either:


• the hotline being operated by independent third party Your Call on 1800 523 894.
This hotline can be contacted on a confidential basis or at [email protected];
• Camp Australia directly through our non-confidential enquiry line on 1300 665 257
or [email protected]


Alternatively, anyone can contact the FWO via www.fairwork.gov.au or on 13 13 94.

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