Your Billing Dates
We generate two statements every two weeks in arrears. Upcoming billing dates are below.
Attendance From | Attendance To | Days in Billing Period | Bill Issued | Charge Date |
|---|---|---|---|---|
2 Dec 2024 | 15 Dec 2024 | 14 | 23 Dec 2024 | 2 Jan 2025 |
16 Dec 2024 | 29 Dec 2024 | 14 | 6 Jan 2025 | 16 Jan 2025 |
30 Dec 2024 | 12 Jan 2025 | 14 | 20 Jan 2025 | 30 Jan 2025 |
13 Jan 2025 | 26 Jan 2025 | 14 | 3 Feb 2025 | 13 Feb 2025 |
27 Jan 2025 | 9 Feb 2025 | 14 | 17 Feb 2025 | 27 Feb 2025 |
10 Feb 2025 | 23 Feb 2025 | 14 | 3 Mar 2025 | 13 Mar 2025 |
24 Feb 2025 | 9 Mar 2025 | 14 | 17 Mar 2025 | 27 Mar 2025 |
Attendance From | Attendance To | Days in Billing Period | Bill Issued | Charge Date |
|---|---|---|---|---|
27-Jan-25 | 9-Feb-25 | 14 | 17-Feb-25 | 27-Feb-25 |
10-Feb-25 | 23-Feb-25 | 14 | 3-Mar-25 | 13-Mar-25 |
24-Feb-25 | 9-Mar-25 | 14 | 14-Mar-25 | 20-Mar-25 |
10-Mar-25 | 23-Mar-25 | 14 | 27-Mar-25 | 31-Mar-25 |
24-Mar-25 | 30-Mar-25 | 7 | 3-Apr-25 | 7-Apr-25 |
31-Mar-25 | 6-Apr-25 | 7 | 10-Apr-25 | 14-Apr-25 |
7-Apr-25 | 13-Apr-25 | 7 | 17-Apr-25 | 21-Apr-25 |
14-Apr-25 | 20-Apr-25 | 7 | 24-Apr-25 | 28-Apr-25 |
21-Apr-25 | 27-Apr-25 | 7 | 1-May-25 | 5-May-25 |
28-Apr-25 | 4-May-25 | 7 | 8-May-25 | 12-May-25 |
5-May-25 | 11-May-25 | 7 | 15-May-25 | 19-May-25 |
12-May-25 | 18-May-25 | 7 | 22-May-25 | 26-May-25 |
26-May-25 | 25-May-25 | 7 | 29-May-25 | 2-Jun-25 |
Upcoming improvements to your billing experience
Over the past few months, we have engaged with families and gathered valuable feedback through our NPS surveys, particularly around challenges with the current billing cycle. Families have told us that lengthy timeframes and unclear invoices can sometimes create confusion, and we have listened.
To make things simpler and more transparent, we are introducing a new billing process that will take effect from late March. These changes are designed to provide greater clarity, reduce delays, and make managing accounts easier for families.
What’s changing?
Towards the end of Term 1 2025, we will transition from fortnightly to weekly billing and make your billing more timely. This means:
- Statements will be issued every Thursday, detailing care provided during the previous week.
- Direct debits will occur the following Monday.
This change will not affect the amount you’re being charged, but it will shorten the billing cycle and make payments more timely.
Frequently Asked Questions
Your Update to Billing 2025 (5)
The first weekly cycle will start on 24 March 2025, with the first weekly statement issued on Thursday, 3 April 2025.
We’ve heard from families that the previous billing cycle, with long timeframes and delayed statements, was difficult to manage. By moving to weekly billing, we aim to provide:
- Smaller, more regular payments for easier financial management.
- Clearer, more timely statements to avoid confusion.
No, the cost of care and bookings will not change. Only the timing of statements and payments will be adjusted. For example, if you currently pay $200 every fortnight, you will pay $100 per week.
No, your Child Care Subsidy (CCS) will continue as usual. Statements will show only the out-of-pocket amount you need to pay.
We’re also working on further improvements, including:
- Enhancing billing statements for greater clarity.
Upgrading our Parent Portal to simplify account management.
We’ll share more updates on these initiatives in the coming months.
For more FAQs, visit campaustralia.com.au/your-billing-dates/
Alternatively, contact our friendly Customer Care team on 1300 105 343 (Mon-Fri 5AM–9PM AEDT, Weekends 7AM–9PM AEDT) or email us at [email protected].