You can cancel at any time via the Parent Portal website or app.

Alternatively, you have the option to contact our Customer Care Team on 1300 105 343 between 5am – 9pm, 7 days a week.

NOTE: with the exception of illness, cancellations within the required time frames will be charged as a normal booking (see below).

Cancellation notice times required for each of our services are:

Casual booking: 2 days

Recurring booking: 7 days

Rocketeers: 7 days

Pupil Free Day: 7 days