FAQs

When you register with Camp Australia, you have access to both Your OSHC Before and After School Care and Rocketeers Extraordinary Holiday Experiences.

Registering with Camp Australia is free and you can begin the process at https://pp.campaustralia.com.au/ or by downloading our Camp Australia app available on iPhone and Android. The process is straight forward and our easy-to-use interface will walk you through registration, step-by-step.

Our friendly Crew will be there to greet your child and make them feel welcome. Our Mission launch on the first day of every holiday is an opportunity for your child to meet new friends too!

Our Rocketeers program operates in over 200 schools during the school holidays. Rocketeers is a child’s time and should be focused on fun, adventure and exploration.

One of the benefits of being a member of the Camp Australia family is that you can access any of our Rocketeers locations across Australia. So, whether you’re planning a playdate with friends, you need a location closer to home or work or you just prefer the programmed experiences at a different location – the choice is yours.

Bookings for Your OSHC Before and After School Care will be classified as either recurring or casual bookings.

Recurring bookings are for families with a regular schedule. By booking in advance, you can secure a slightly reduced rate with competitive booking and cancellation rules. To secure a recurring booking, you must make a minimum of 2 bookings recurring over more than one week. For example, if you book care this Wednesday for after school, and in the same session make a booking for the following Wednesday afternoon – that is a recurring booking. If you need more flexibility in your schedule, our Casual booking type is perfect for you. Here you don’t need as much notice, and there is no minimum number of bookings that need to be made.

As we understand that not every family’s situation is the same, we offer families the flexibility to select the booking option that best suits your needs. To view the booking options and fees available at your school, click here and search for your school.

For Rocketeers’ school holiday experiences, you simply book into the days or experiences you are interested in as there is only one booking type – single day bookings.

We ask that your child brings snacks, lunch and a drink bottle to each Rocketeers session. Plus, depending on the facilities at your service, we are passionate about including cooking in every program.

Our advice is always to book in advance. We operate a childcare service governed by Education and Care National Law and Regulations, so we can only operate our services within educator to child ratios and licensed space. The more notice we have on bookings, the better able we are to staff the service to meet your needs.

Once registered, you will be able to make bookings via our Parent Portal, either via web or through the smartphone app, or with our Customer Care Team on 1300 105 343 or [email protected].

Once you have logged into your Parent Portal, simply click on New Booking, then select Your OSHC for Before School Care, After School Care or Pupil Free Day experiences or Rocketeers for school holiday experiences.

Rocketeers offers extraordinary school holiday adventures. No two days are the same and could see your child getting active, cooking up a storm, unleashing their creativity, heading outside of Base Camp for an adventure, plus much more.